Privacy Policy

At Iwelabi ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and related services.

We are committed to protecting the privacy of children and their families. Our platform is designed with privacy-first principles, and we comply with all applicable privacy laws, including the Children's Online Privacy Protection Act (COPPA).

We collect the minimum amount of information necessary to provide our services:

Parent/Guardian Information

• Name and email address for account creation
• Payment information (processed securely through third-party providers)
• Communication preferences

Child Information (with parental consent)

• First name only (for personalization)
• Age or birth year (for age-appropriate content)
• Reading preferences and interests
• Reading progress and achievements

Automatically Collected Data

• Device type and operating system
• Browser type and version
• General location (country/region only)
• Usage patterns and interactions with our platform

We use the collected information to:

• Personalize the reading experience - Recommend age-appropriate books based on interests and reading level
• Track reading progress - Help parents monitor their child's learning journey
• Improve our platform - Analyze usage patterns to enhance features and content
• Communicate with you - Send important updates, newsletters (with consent), and support responses
• Process payments - Manage subscriptions and billing
• Ensure safety - Detect and prevent fraud, abuse, or violations of our terms

We may share information only in these limited circumstances:

• Service Providers - Trusted partners who help us operate our platform (e.g., payment processors, hosting providers). They are contractually bound to protect your data.
• Legal Requirements - When required by law or to protect the safety of our users.
• Business Transfers - In the event of a merger or acquisition, with continued privacy protections.
• With Your Consent - Any other sharing would require your explicit permission.

We implement industry-standard security measures to protect your information:

You have full control over your data. Your rights include:

• Access - Request a copy of the personal data we hold about you or your child
• Correction - Update or correct inaccurate information
• Deletion - Request deletion of your account and associated data
• Portability - Export your data in a portable format
• Opt-Out - Unsubscribe from marketing communications at any time
• Withdraw Consent - Revoke consent for data collection at any time

To exercise any of these rights, contact us at privacy@iwelabi.com or through your account settings.

We use cookies and similar technologies to improve your experience:

Cookie Type	Purpose
Essential	Required for the platform to function (login, preferences)
Analytics	Help us understand how users interact with our platform
Functional	Remember your preferences and personalization settings

You can control cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.